Senior Account Manager

Who We're Looking For

We seek an experienced Senior Account Manager with extensive iGaming expertise. You should be highly qualified, open-minded, empathetic, and comfortable working in a multicultural, fully remote environment.

Who We Are

We are a leading global provider of cutting-edge iGaming software solutions, delivering innovative products across 16+ regulated markets. Our fully remote and distributed team spans across multiple countries and time zones. We pride ourselves on our core values of integrity, transparency, trust, and collaboration, which are the foundation of how we operate and interact both internally and externally.

Your Responsibilities

• Client Relationship Management: Lead and nurture long-term relationships with clients, ensuring their needs are met and expectations are exceeded
• Frequent Client Visits: Travel extensively to conduct regular in-person meetings, building stronger connections and fostering trust
• Support & Problem Solving: Offer advice and technical support on a wide range of client queries, from business-related to technical concerns, handling escalations where necessary
• Timely Product Delivery: Ensure the successful delivery of our iGaming products to clients, coordinating with internal teams to address any issues promptly
• Performance Tracking: Forecast and monitor key account metrics, including sales results and growth forecasts
• Cross-Team Liaison: Collaborate closely with internal departments to ensure smooth communication and timely resolution of client requests
• Brand Ambassador: Help enhance our brand visibility and contribute positively to our company’s reputation in the market
• Industry Expertise: Stay up-to-date with the latest trends and advancements in the iGaming industry to provide clients with relevant insights

Your Background & Skills

• Experience: 5+ years of proven experience as an Account Manager, Key/Senior Account Manager, or Sales Account Manager in the iGaming sector
• Presentation & Negotiation: Strong presentation, communication, and negotiation skills with an ability to engage and influence stakeholders at all levels, including executives and C-level staff
• Organisational Skills: Strong organisational and time management skills to manage multiple priorities in a fast-paced environment
• Industry Knowledge: Deep understanding of consumer behaviour and trends within the iGaming industry
• Communication: Exceptional verbal and written communication skills, with advanced fluency in English
• Self-Motivation: Ability to work independently in a results-driven, remote working environment

What We Offer

• A flexible, fully remote work environment
• Competitive payment and performance-based bonuses
• Opportunity to work with a dynamic, international team
• Professional growth in a fast-paced and exciting industry